VENTUR Trips FZ-LLC, registered address RAKEZ Business Zone,Al Nakheel Area, P.O. Box No. 10055, Ras Al Khaimah, United Arab Emirates.
1. What does this policy cover?
We at Ventur take your personal data seriously. This policy:• sets out the types of personal data that we collect about you• explains how and why we collect and use your personal data• explains how long we keep your personal data for• explains when, why and with who we will share your personal data;• sets out the legal basis we have for using your personal data;• explains the effect of refusing to provide the personal data requested;• explains the different rights and choices you have when it comes to your personal data; and• explains how we may contact you and how you can contact us.
2. Information we collect
It goes without saying, we can’t accept you to attend one of our trips without some information about you.You choose to give us certain information when using our services. This includes:• When you apply to attend a trip, you provide us with your phone number as well as some basic details necessary for the service to work, such as your name and what you do as a career.• When you choose to participate in our promotions, events or contests, we collect the information that you use to register.
3. Cookies and Other Similar Data Collection Technologies
We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels, SDKs) to recognize you and/or your device(s). You may read our Cookie Policy for more information on why we use them and how you can better control their use.Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including Hoppy, do not currently respond to DNT signals.
4. How We Use Information
The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe. Read on for a more detailed explanation of the various reasons for which we use your information, together with practical examples.
A. Provide our services to you
• Provide you with customer support and respond to your requests
• Communicate with you about our services
B. To improve our services and develop new ones
• Administer focus groups, market studies and surveys
• Review interactions to improve our quality of service
• Develop new offerings and services
C. To prevent, detect and fight fraud and other illegal or unauthorized activities
• Better understand and design countermeasures against violations of our Terms of Use
• Retain data related to violations of our Terms of Use to prevent against recurrences
• Enforce or exercise our rights, for example our Terms of Use
5. How We Share InformationWith our service providers and partners
We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, and security operations.We follow a strict vetting process prior to engaging any service provider or working with any partner. Our service providers and partners must agree to strict confidentiality obligations.
With law enforcement / when required by laws
We may disclose your information if reasonably necessary:
(i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements;
(ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or
(iii) to protect the safety of any person.
1. We may enforce rightsWe may also share information:
(i) if disclosure would mitigate our liability in an actual or threatened lawsuit;
(ii) as necessary to protect our legal rights and legal rights of our customers, business partners or other interested parties;
(iii) to enforce our agreements with you; and
(iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
2. With your consent or at your request:
We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioural data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances. More information on our use of cookies and similar technologies can be found in our Cookie Policy.
6. How Long We Retain Your Information
We keep your personal information only as long as we need it for legitimate business purposes (as laid out in Section 5) and as permitted by applicable law.
a) We maintain limited data to comply with legal data retention obligations: in particular, we keep transaction data for 10 years to comply with tax and accounting legal requirements. We also keep records of consents customers give us for five years to evidence our compliance with applicable law.
b) We maintain limited information on the basis of our legitimate interest: we keep customer care records and supporting data for five years to support our customer care decisions, enforce our rights and enable us to defend ourselves in the event of a claim.
c) Finally, we maintain information on the basis of our legitimate interest where there is an outstanding or potential issue, claim or dispute requiring us to keep information (in particular if we receive a valid legal subpoena or request asking us to preserve data (in which case we would need to keep the data to comply with our legal obligations) or if data would otherwise be necessary as part of legal proceedings).
7. Privacy Policy Changes
Because we’re always looking for new and innovative ways to help you connect with other high-achievers, and strive to make sure explanations about our data practices remain up-to-date, this policy may change over time.
We will notify you before any material changes take effect so that you have time to review the changes.
8. How to Contact Us
If you have questions about this Privacy Policy, you have different options below:
Email: info@ventur.vip
Online form: https://www.ventur.vip/contact
By post: RAKEZ Business Zone,Al Nakheel Area, P.O. Box No. 10055, Ras Al Khaimah, United Arab Emirates.